CUSTOMER SERVICE

Testimonial Disclaimer

In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Any Testimonials ( if any ) appearing on this website are received via text, audio or video submission. They are individual experiences, reflecting the real life experiences of those who used our products and/or services. However, individual results may vary. We do not claim, nor should the reader assume, that any individual experience recounted are typical or representative of what any other consumer might experience. Testimonials are not necessarily representative of what anyone else using our products and/or services may experience. The people giving testimonials on this website may have been compensated with free products in return for their testimonials.

The testimonials displayed (via text, audio and/or video) are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general public.

The owner of this website is not responsible for the opinions or comments posted on this website, and does not necessarily share the opinions, views or commentary of postings on this website. All opinions expressed are strictly the views of the poster or reviewer. All testimonials are reviewed for authenticity before they are posted for public viewing.

Testimonials on this website are not intended, nor should they be construed, as claims that the products or services mentioned can be used to diagnose, treat, cure, mitigate or prevent any disease. No testimonial has been clinically proven or evaluated, and no medical claims whatsoever were made.

General Disclaimer

The information on this site has not been evaluated by the FDA or the TGA . The reviewed products are not intended to diagnose, treat, cure or prevent any disease. Results in review description and any Testimonials if present may not be typical results and individual results may vary. All orders placed through this website are subject to acceptance, in its sole discretion.

We make no therapeutic use claims regarding the use of these products . Therapeutic is defined by the Australian Therapeutic Goods Administration (TGA) as :

Preventing, diagnosing, curing or alleviating a disease, ailment, defect or injury in persons or animals. Influencing, inhibiting or modifying a physiological process in persons or animals. Testing the susceptibility of persons or animals to a disease or ailment Influencing, controlling or preventing conception in persons. Testing for pregnancy in persons. The replacement or modification of parts of the anatomy in persons or animals.

***Individual Results May Vary. Results in testimonials are atypical and results will vary on individual circumstances. We recommend all products with a healthy diet & exercise.

Last Updated: January 11, 2019
 Copyright © 2019-2024 erectopeak.com All rights reserved

PRIVACY POLICY

Last Updated: January 11, 2019
 Copyright © 2019 - 2024 erectopeak.com All rights reserved

Introduction:
The data controller for erectopeak.com (the “Site”) is Australian Herbal Superfoods (“Australian Herbal Superfoods”, “we”, “us”, “our”). We are committed to fulfilling our responsibilities under the European Union’s General Data Protection Regulation (“GDPR”) in relation to the collection, retention, use, and other processing of personal data that is obtained when EU data subjects visit and interact with the Site.  This Privacy Notice sets forth how we process EU personal data in our role as a data controller (i.e., when we are responsible for determining the purpose and means of the processing).

erectopeak.com t/a Australian Herbal Superfoods  respects the privacy needs and concerns of our customers. That is why how we handle any personal information, such as your name, address, email address or phone number (“Personal Information”) that you provide to us is important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us. This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using the Sites, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
When you provide Personal Information at our Sites, you are consenting to the manner in which erectopeak.com will collect, use, disclose and otherwise manage your Personal
Information, as set out below.

Who May Use the Sites

The Sites are not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.
The Sites are intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to erectopeak.com. Do not send us information unless you consent to the application of U.S law and to the use and disclosure of your information consistent with this Privacy Statement.

Collection and Use of Personal Information

We may collect Personal Information that you provide us when you:

• Purchase, order, return, exchange or request certain information about our products and services;
• Visit or register with our Sites or participate in another feature of our Sites
• Enter into a contest or sweepstakes or respond to one of our surveys; or
• Provide us with comments or suggestions.
We may also collect Personal Information about you from our Service Providers who provide us with e-commerce related services related to the Sites.

Shopping at erectopeak.com.

If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders and to better assist you when you visit or call us. We may also ask for your zip code as well, to help us improve our product and service offerings to your area.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver’s license. We collect this information to help prevent fraud.

Site Registration

Registration is an optional service provided by our Sites. You do not have to register to browse on our Sites, but you do have to register to purchase products on our Sites. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from erectopeak.com.

Other Uses of Personal Information

erectopeak.com. also uses Personal Information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Promotional Information and Marketing Materials

We would like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers.
We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers at our Sites. If you would like to stop receiving such promotional information from erectopeak.com , please contact us for your preference.

Disclosure of Personal Information

We enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to erectopeak.com customers. We will share your Personal Information with those marketing partners in order to help them send you information that we believe will be of interest to you. We may share non-identifiable aggregated information with these companies. We will not disclose your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of our affiliated businesses.

Access to Personal Information by Companies that Work with or on Behalf of erectopeak.com

Some of our operations, such as our electronic commerce, may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Sites or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customizations, order fulfilment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.
If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.

Disclosures of Personal Information in Legal Proceedings

If erectopeak.com or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, erectopeak.com or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, erectopeak.com or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. erectopeak.com or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving erectopeak.com, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

Access to Personal Information

You may request access to the Personal Information that we have about you. If you are a registered user with our Sites, you can access your profile information at any time by clicking on the “My Account” link at the top of any page on the Sites on which you registered.
For further instructions on accessing the Personal Information that erectopeak.com may have about you, please see the “Contact Us” section of this Privacy Statement.

Additional Information about Our Sites

Visiting Our Sites

In general, you can visit our Sites without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.

Cookies and Tracer Tags

Our Sites use a technology called “cookies”. A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalised services, and (3) will provide us and our Service Providers with information that we will use to personalize our Sites in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Sites.
We also use cookies to improve the performance of our advertising on other websites. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our site used for targeted erectopeak.com advertising during your visits to other websites.

To improve our Site, erectopeak.com t/a Australian Herbal Superfoods may use the following “cookies” to track your visit:
 
Provider
Purpose

Google Ads
To retarget and track and log user actions for advertising purposes.

Taboola 
To retarget and track and log user actions for advertising purposes.

Facebook 
To retarget and track and log user actions for advertising purposes.

Twitter
To retarget and track and log user actions for advertising purposes.

AdRoll
To retarget and track and log user actions for advertising purposes.

Google Analytics
To measure effectiveness of advertising and users’ interaction with content.

Crazy Egg
Site analytics.

Improvely
To measure effectiveness of advertising and users’ interaction with content.

AddShoppers
To enable functionality with social media features.

Power Reviews
To collect and display customer ratings and reviews.

Security of Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorised access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Sites. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.

Secure Shopping

When you place orders on our Sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your Personal Information. Since any order information you provide to us on our Sites will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Sites.

Passwords

To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. erectopeak.com will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

Our Privacy Statement and Outside Links

This Privacy Statement only applies to the various Sites. Our Sites may include links to the websites of our business partners, vendors and advertisers. These other sites are outside of our control. Please be aware that these websites may collect information about you, and operate according to their own privacy practices which may differ from those contained in our Privacy Statement. Remember to consult that website’s own privacy policy, as once you are outside any of the Sites, any information you submit is no longer in our control.

Privacy Statement Modifications

From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We also may post a notice on our Sites or send an email describing the changes.

Personal Data Transfers
If we transfer your personal data out of the European Economic Area (“EEA”) to countries not deemed by the European Commission to provide an adequate level of personal data protection, the transfer will be based on one of the following safeguards recognized by the European Commission as providing adequate protection for personal data, where required by EU data protection legislation:
•Contracts approved by the European Commission which impose data protection obligations on the parties to the transfer. 
•The EU - U.S. Privacy Shield Framework (for transfers to third parties in the United States that have self-certified to the Framework).
Please contact us if you want further information on the specific mechanism we have used to transfer your personal data.
Your Rights and Choices
The GDPR provides EU data subjects with certain rights regarding their personal data.  Subject to certain conditions, you may ask Australian Herbal Superfoods to take the following actions in relation to your personal data that we hold:
•Provide you with information about our processing of your personal data and give you access to your personal data.
•Update or correct inaccuracies in your personal data.
•Delete your personal data.
•Transfer a machine-readable copy of your personal data to you or a third party of your choice.
•Restrict the processing of your personal data.
•Object to our processing of your personal data for direct marketing purposes.
•Object to reliance on our legitimate interests as the basis for processing of your personal data.
You can submit these requests by email to our postal address provided below.  We may request specific information from you to help us confirm your identity prior to processing your request.  Applicable law may require or permit us to decline your request.  If we decline your request, we will tell you why, subject to legal restrictions.  If you would like to submit a complaint about our use of your personal data or our response to your requests regarding your personal data, you may contact us at our postal address below or submit a complaint to the data protection regulator in your jurisdiction.  

Contacting us

If you wish to access your personal information held by us, request a correction be made to your personal information or make a complaint about how we have handled your personal information, please contact:


By email: anthony@erectopeak.com

By writing: Australian Herbal Superfoods 345 Bridgeman Road Bridgeman Downs QLD 4035

Privacy Complaint Handling Procedure

This Privacy Complaint Handling Procedure sets out the process we will undertake to deal with complaints regarding breaches of Australian privacy law including under the Privacy Act and State and Territory legislation relating to health information.

Any complaints should be made in writing to the Australian Herbal Superfoods at 345 Bridgeman Road Bridgeman Downs QLD 4035 or by email at anthony@erectopeak.com

We will resolve all privacy complaints through this procedure:

Step 1: A privacy complaint is received (Complaint)

Step 2: Within (5) business days following receipt of the Complaint, Australian Herbal Superfoods will send a communication via post, fax or email to the person whom made the complaint (Complainant) acknowledging receipt of the Complaint.

Step 3: Following the acknowledgment of receipt of the Complaint (as outlined in Step 2), an Australian Herbal Superfoods investigator will notify the Complainant via post, fax or email, that they have been assigned to investigate the Complaint and commence the investigation.

Step 4: The investigator will conduct an investigation of the Complaint. During this process, the investigator may request further information from the Complainant.

Step 5: Within thirty (30) business days from the date all information is received, the Investigator will contact the Complainant, via post or email, notifying the Complainant of proposed avenues of resolution. The Complainant and the investigator may work together to collaboratively resolve the Complaint to the Complainant’s satisfaction. Australian Herbal Superfoods will notify the individual if additional time is needed to respond due to the complexity of the inquiry.

Step 6: If the Complaint cannot be resolved by the Complainant and the Investigator in accordance with Step 5, then the Investigator will notify the Privacy Officer (Notification) who will then take steps to resolve the matter.

Step 7: Following receipt of all requested information, the Privacy Officer will contact the Complainant via post or email, and propose an avenue(s) of resolution.

Step 8: If the Complainant agrees to the proposed avenue(s) of resolution, the Complainant and the Privacy Officer will work together to close the matter.

Step 9: In circumstances where resolution cannot be achieved in accordance with Steps 1 to 8, the Privacy officer will advise the complainant that they may direct their Complaint to the Federal Privacy Commissioner or take independent advice as to their rights.

The Complainant may contact the Federal Privacy Commissioner as follows:

By telephone: 1300 363 992

By writing: Director of Complaints, Office of Federal Privacy Commissioner, GPO Box 5218, Sydney NSW 1042

By email: enquiries@oaic.gov.au

TERMS & CONDITIONS

TERMS OF USE OF ERECTOPEAK.COM
Last Modified: May 20, 2019
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australia and other copyright laws, and is the property of Australian Herbal Superfoods. The collective work includes works that are licensed to Australian Herbal Superfoods. Copyright 2019, Australian Herbal Superfoods

ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Australian Herbal Superfoods or purchasing Australian Herbal Superfoods products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Australian Herbal Superfoods or to purchase Australian Herbal Superfoods products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Australian Herbal Superfoods. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Australian Herbal Superfoods used in the site are trademarks or registered trademarks of Australian Herbal Superfoods.
Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Australian Herbal Superfoods disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Australian Herbal Superfoods does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Australian Herbal Superfoods does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Australian Herbal Superfoods shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Australian Herbal Superfoods has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Australian Herbal Superfoods product is mistakenly listed at an incorrect price, Australian Herbal Superfoods reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Australian Herbal Superfoods reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Australian Herbal Superfoods shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Australian Herbal Superfoods without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Australian Herbal Superfoods may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Australian Herbal Superfoods .
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of QLD Australia., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Australian Herbal Superfoods products) shall be in the state or federal courts located in QLD Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Australian Herbal Superfoods products) must be commenced within one (1) year after the claim or cause of action arises. Australian Herbal Superfoods‘s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Australian Herbal Superfoods may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Australian Herbal Superfoods. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.
Participation Disclaimer
Australian Herbal Superfoods does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Australian Herbal Superfoods is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Australian Herbal Superfoods reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Australian Herbal Superfoods in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Australian Herbal Superfoods , its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Australian Herbal Superfoods may link to sites operated by third parties. However, even if the third party is affiliated with Australian Herbal Superfoods. Australian Herbal Superfoods has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Australian Herbal Superfoods. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Australian Herbal Superfoods seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
1. BINDING EFFECT. This is a binding agreement. By using the Internet site located at https:/erectopeak.com (the “Site”) or any services provided in connection with the Site (the “Service”), you agree to abide by these Terms of Use, as they may be amended by Australian Herbal Superfoods (“Company”) from time to time in its sole discretion. Company will post a notice on the Site any time these Terms of Use have been changed or otherwise updated. It is your responsibility to review these Terms of Use periodically, and if at any time you find these Terms of Use unacceptable, you must immediately leave the Site and cease all use of the Service and the Site. YOU AGREE THAT BY USING THE SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.
2. PRIVACY POLICY. Company respects your privacy and permits you to control the treatment of your personal information. A complete statement of Company’s current privacy policy can be found by clicking the “privacy” link at the bottom of the page. Company’s privacy policy is expressly incorporated into this Agreement by this reference.
3. USE OF SOFTWARE. Company may make certain software available to you from the Site. If you download software from the Site, the software, including all files and images contained in or generated by the software, and accompanying data (collectively, “Software”) are deemed to be licensed to you by Company, for your personal, noncommercial, home use only. Company does not transfer either the title or the intellectual property rights to the Software, and Company retains full and complete title to the Software as well as all intellectual property rights therein. You may not sell, redistribute, or reproduce the Software, nor may you decompile, reverse-engineer, disassemble, or otherwise convert the Software to a human-perceivable form. All trademarks and logos are owned by Company or its licensors and you may not copy or use them in any manner.
4. USER CONTENT. You grant Company a license to use the materials you post to the Site or Service. By posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content (“User Content”) to the Site or Service, you are granting Company, its affiliates, officers, directors, employees, consultants, agents, and representatives a license to use User Content in connection with the operation of the Internet business of Company, its affiliates, officers, directors, employees, consultants, agents, and representatives, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat User Content. You will not be compensated for any User Content. You agree that Company may publish or otherwise disclose your name in connection with your User Content. By posting User Content on the Site or Service, you warrant and represent that you own the rights to the User Content or are otherwise authorised to post, distribute, display, perform, transmit, or otherwise distribute User Content.
5. COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS. When accessing the Site or using the Service, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content (collectively, “Content”) in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any Content you provide or transmit, or that is provided or transmitted using your User ID. The burden of proving that any Content does not violate any laws or third party rights rests solely with you.
6. INAPPROPRIATE CONTENT. You shall not make the following types of Content available. You agree not to upload, download, display, perform, transmit, or otherwise distribute any Content that (a) is libellous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. Company reserves the right to terminate your receipt, transmission, or other distribution of any such material using the Service, and, if applicable, to delete any such material from its servers. Company intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms of Use or of any applicable laws.
7. COPYRIGHT INFRINGEMENT. Company has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Site or with the Service. Please visit our DMCA Policy link at the bottom of the site pages to view our Digital Millennium Copyright Act takedown policies and to make a claim of infringement. Company’s DMCA Policy is expressly incorporated into this Agreement by this reference.
8. ALLEGED VIOLATIONS. Company reserves the right to terminate your use of the Service and/or the Site. To ensure that Company provides a high quality experience for you and for other users of the Site and the Service, you agree that Company or its representatives may access your account and records on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third party rights, or other unauthorised uses of the Site or the Service. Company does not intend to disclose the existence or occurrence of such an investigation unless required by law, but Company reserves the right to terminate your account or your access to the Site immediately, with or without notice to you, and without liability to you, if Company believes that you have violated any of the Terms of Use, furnished Company with false or misleading information, or interfered with use of the Site or the Service by others.
9. NO WARRANTIES. COMPANY HEREBY DISCLAIMS ALL WARRANTIES. COMPANY IS MAKING THE SITE AVAILABLE “AS IS” WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE SITE OR THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
10. LIMITED LIABILITY. COMPANY’S LIABILITY TO YOU IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY OTHER MATERIALS OR SERVICES PROVIDED TO YOU BY COMPANY. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action.
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Returns & Refunds for retail within 60 days of purchase can be made anytime by emailing support at anthony@erectopeak.com

Returns & Refunds for wholesale customers within 14 days of purchase can be made anytime by emailing support at anthony@erectopeak.com

Packaging of ErectoPeak Blue & Silver Bullet is either a plastic screw cap bottle or blister box. Your Order may contain either based on current stock supplies at the time of order being placed. Your understanding of this in advance is appreciated

Last Updated: January 11, 2019
 Copyright © 2019-2024 erectopeak.com All rights reserved

RETURNS POLICY 

60 DAY RETURNS for RETAIL SALES

• Easy and hassle free
• You can return both opened and unopened product (see below for details)

For up to 60 days from the day that you place your order, you can take advantage of our returns, even if you just change your mind!

Please note, this policy does not relate to items that are damaged in transit, lost or incur an issue beyond your control. In situations like these, we will either refund, credit or send a replacement to you without delay. Our 60 day returns is for your peace of mind if you don't like the product, or simply change your mind.

For any unopened product, just ship the item back and we will refund or replace that item! You can obtain a refund, store credit or product exchange to the same value. Just let us know within 60 days from the date of your order. Refunds will be for the product cost minus any shipping paid.

For any opened product, we understand that trying new food supplements sometimes carries some uncertainty. Perhaps you’re not sure about a new product, or you just bought the wrong product. So if you're not happy with your purchase within 60 days from the date of purchase, you can send it back for a full money-back guarantee!

Please note that if your item was purchased as an advertised discounted item or a retail store wholesale purchase, the above time frames are limited to 14 days.

If however there was any issue in receiving your order (for example, if your order was lost or damaged in transit) - don't stress! Just contact us and we'll fix things up for you.

Simply contact us by email to arrange a return. Our returns policy is subject to our standard terms and conditions.

OTHER RETURNS
Whenever a problem is incurred that is not your fault, we will be happy to arrange return shipping (if applicable) and the shipment of any replacement goods to you to avoid any further cost and inconvenience. All you need to do is contact us so we can jump on it as quickly as possible.

Here's what we will do in certain situations:

- Your item has been damaged/lost in transit (we'll replace it)
- Incorrect goods received (although rare, we'll ship off the correct item)
- A problem with the actual product or anything else (we'll do what is necessary to fix things for you!)

So we can fix things quickly for you, please let us know of any issues within 48 hours of receiving your goods. In certain situations we may ask for a photograph (for example if the product is damaged in transit, so we can take it up with the delivery company to avoid future issues).

If you do receive an incorrect product, please do not open the actual product so we can arrange a resolution quickly.

In a nutshell, we work really hard on keeping you happy. So if a problem arises, just contact us and we'll do our very best to fix it!

Last Updated: January 11, 2019
 Copyright © 2019 - 2024 erectopeak.com All rights reserved

SHIPPING INFORMATION 

24 HOUR DISPATCH

• Free delivery for all orders of $1500 or more! If your order is less than $1500, then there is a flat rate charge of $9.95 Australia-wide.

We also have a range of priority options available should you require a premium delivery service (such as express post) or Extra Added Insurance.

24 hour priority dispatch! (Dispatch is Monday to Friday only. If the order is placed on a Friday, the latest dispatch will be on the following business day - Monday) 

PO Box Delivery is a BIG Yes, we ship to PO Boxes as well as physical addresses!

We DO ship to destinations outside of Australia. Orders are sent via the best and fastest shipping method. We use both the Australia Standard Post & eParcel network. All express orders will be provided with a tracking number.

You may NOT pickup your order from our storage facility in North Brisbane. All orders to be received by delivery means only.

For any other questions about delivery please contact us

Last Updated: January 11, 2019
 Copyright © 2019 - 2024 erectopeak.com All rights reserved